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At SDA Homes & Services Pty Ltd, we are a proud registered provider under the National Disability Insurance Scheme (NDIS), committed to supporting individuals with disabilities to lead independent, empowered, and meaningful lives, however they define success.

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Mental Health and AOD Program

Mental Health and AOD Program

Mental Health and AOD Program

Supporting Recovery, Empowering Change

What is the Mental Health and AOD Program?

SDA Homes & Services’ Mental Health and Alcohol & Other Drugs (AOD) Program is designed to support NDIS participants who are experiencing mental health challenges, including those where substance use or addiction is a contributing factor.

Our program provides non-judgmental, inclusive, and culturally sensitive support to individuals managing a wide range of concerns from anxiety, depression, and trauma to issues involving alcohol, drug use, smoking, gambling, and other compulsive behaviours that negatively impact health and quality of life.

Our Approach

Individualised, Evidence-Based Plans

Every participant receives a tailored support plan, developed in collaboration with their allied health professionals. These plans are grounded in best-practice clinical frameworks and are regularly reviewed to ensure they remain relevant and effective.

Collaborative Case Management

We work closely with support coordinators, psychologists, social workers, counsellors, and other care providers to ensure a consistent, wrap-around approach to support.

Focus on Recovery and Empowerment

Our program is centred around recovery, resilience-building, and skill development, empowering participants to take control of their journey and rebuild their lives in a supportive, structured environment.

Continuous Monitoring and Optimisation

Plans are actively monitored and adjusted based on participant feedback, progress, and evolving needs, ensuring responsiveness and real-time improvement in support delivery.

Initial Planning of the Program

During the initial phase, we focus on preparation by gathering data and ideas to tailor the program to the participant’s specific needs. This involves:

  • Consultation with the existing care team and allied health professionals
  • Engagement with the participant’s family and/or representatives
  • Discussion with current support staff members, particularly key workers
  • Review of existing documents, such as the Behaviour Support Plan (BSP), incident reports, and legal documents like court orders

Through this comprehensive process, we gain a deep understanding of the participant’s background and current circumstances. This informs the creation and implementation of a Responsive Assessment Planning Intervention and Diversion (RAPIDS).

Actioning the Program

Tailored Implementation for Real-World Impact

Once a participant is enrolled in our Mental Health and AOD Program, we initiate a carefully coordinated support process to ensure the highest standard of care and outcomes.

1. Assembling the Right Support Team

We build a dedicated team of support staff with experience and training in managing the specific behaviours, addictions, and mental health conditions relevant to the participant.

Compatibility is a key factor, we take into account the participant’s preferences, communication style, cultural background, and family input to ensure a respectful, empathetic, and effective support dynamic.

2. Creating a Safe and Supportive Living Environment

We optimise the participant’s living environment to minimise triggers and maximise comfort, safety, and stability. This involves environmental modifications, routines that promote emotional regulation, and access to calming spaces, all aimed at creating a place the participant can genuinely call home.

3. Designing an Engaging and Therapeutic Activity Schedule

To support recovery and enhance well-being, we co-develop a schedule of meaningful and enjoyable activities that align with the participant’s goals and interests. These may include:

  • Relaxing outings to the park, beach, or cinema
  • Shopping trips to promote independence and community access
  • Regular appointments with mental health professionals
  • Group-based activities such as dance classes, art workshops, or sports
  • Other tailored therapeutic or recreational activities known to support emotional and psychological health

All activities are structured to provide a sense of purpose, promote social connection, and support behavioural and emotional regulation.

Maintaining and Altering the Program

Ensuring Long-Term Stability, Growth, and Personalisation

Our commitment to each participant extends beyond initial intervention. We maintain a dynamic, responsive approach to ensure that support continues to meet the participant's evolving needs and fosters sustainable outcomes.

Ongoing Monitoring and Review

Regular care team meetings and structured staff feedback sessions are held to:

  • Track participant progress
  • Evaluate the effectiveness of current strategies
  • Identify emerging challenges or opportunities for improvement

All insights gathered are documented and used to make informed adjustments to the support plan. This ensures that interventions remain relevant, effective, and tailored to the participant’s current stage of recovery or personal development.

Transitioning to the Maintenance Phase

Once initial goals are met, the participant enters the maintenance phase. This stage focuses on sustaining progress and building long-term stability through:

  • Consistency in staffing and scheduling, based on what has proven most effective
  • Continuation of core routines and activities that support mental health and daily functioning
  • Introduction of new or enhanced activities aimed at further improving quality of life, engagement, and autonomy

Adaptive, Person-Centred Care

We recognise that every individual’s journey is unique. As participants grow and change, their needs may shift. Through continuous monitoring, we proactively identify early signs of regression or emerging support needs and act swiftly to address them.

This ensures that mental health, behavioural challenges, and lifestyle goals are managed with agility and care, keeping each participant at the centre of their own recovery journey.

How to Access Our Mental Health and AOD Program

Accessing our Mental Health and AOD Program is simple and hassle-free. Contact us on 03 7036 2970 or fill out the enquiry form below, and one of our friendly team members will contact you to discuss your needs.

Make A Quick Enquiry!


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Frequently Asked Questions (FAQs)

1. What is NDIS, and how can it help me if I have a mental health condition or AOD issues?

The NDIS provides support to individuals with disabilities, including those with mental health and AOD conditions. It helps with access to services, therapy, community activities, and more, to support your independence and well-being.

2. Can I access NDIS if my primary condition is mental health or AOD related?

Yes, you can access the NDIS if you have a permanent and significant mental health or AOD-related condition that impacts your daily life. The condition must substantially affect your ability to perform day-to-day activities.

3. How do I apply for NDIS support if I have mental health or AOD issues?

You can apply through the NDIS portal, by calling the NDIS hotline, or via a local area coordinator. Your application should include evidence from your healthcare provider (e.g., GP, psychologist, or psychiatrist) outlining your diagnosis and the impact on your life.

4. What types of support can I get from the NDIS for mental health or AOD conditions?

Support can include therapy (such as counselling or psychological services), rehabilitation, assistance with daily living, skill development, and access to community activities. The exact supports depend on your individual needs and NDIS plan.

5. Can NDIS help with addiction services for Alcohol or Other Drugs (AOD)?

Yes, NDIS can assist in connecting you with addiction services, treatment programs, and counselling. Supports related to AOD are designed to help manage and improve your mental and physical health.

6. What if I already have an AOD treatment plan or mental health plan?

You can share these plans with your NDIS planner or local area coordinator to ensure your existing supports are integrated into your NDIS plan. This can help streamline services and ensure consistency.

7. Do I need a formal diagnosis to access NDIS for mental health or AOD issues?

Yes, a formal diagnosis from a healthcare professional (such as a psychiatrist or psychologist) is generally required. However, the NDIS also considers the impact of your condition on daily life, even if a diagnosis is not officially listed.

8. Will NDIS support continue if my mental health or AOD issues improve over time?

NDIS support can be adjusted as your needs change. If your condition improves, your plan may be updated to reflect reduced support needs. Conversely, if your condition worsens, your plan may be adjusted to provide more assistance.

9. What if my mental health or AOD condition is episodic or fluctuates?

NDIS recognises that mental health and AOD conditions can fluctuate. Your plan will be designed to offer flexibility, providing support for times of crisis or periods when your condition is more manageable.

10. How can I get more information or support to apply for NDIS as a mental health or AOD participant?

You can reach out to a Local Area Coordinator (LAC), your healthcare provider, or a support organisation that specialises in mental health and AOD to help you navigate the NDIS application process. They can guide you through what is needed to ensure you access the right support.