Looking to Maximise the benefits of your NDIS plan?

Start with SDA Homes & Services Support Coordinators

What is Support Coordination?

Support Coordination is a service funded by the National Disability Insurance Scheme (NDIS) designed to help participants understand, implement, and effectively manage their NDIS plans. It ensures individuals are connected with the right service providers, understand how to use their funding, and are supported to develop the skills needed to build independence and capacity over time.

Think of a Support Coordinator as your dedicated NDIS guide — someone who understands your goals and works with you to create a tailored network of supports that truly meets your needs.

What Does a Support Coordinator Do?

A Support Coordinator works alongside you to ensure you get the most out of your NDIS plan. Their role includes:

• Manage your NDIS plan – We help you understand, manage, and make the most of your NDIS plan — from your funding and goals to accessing the right supports that empower you to live your best life."
• Connecting you with the right providers – Identifying and engaging services that best align with your needs and preferences.
• Coordinating services and appointments – Organising schedules and ensuring your supports are delivered smoothly.
• Monitoring and adjusting supports – Regularly reviewing your supports to ensure they remain effective and relevant as your needs evolve.
• Advocating on your behalf – Representing your interests during plan reviews and helping communicate your goals to the NDIA.
• Building your capacity – Supporting you to gradually take more control of your plan and develop the confidence to manage supports independently.

Types of Support Coordination Funded by the NDIS

Level 1: Support Connection

This is a short-term support designed to help you understand your NDIS plan, connect with service providers, and begin using your funded supports effectively.

Level 2: Coordination of Supports

A more comprehensive level of support aimed at strengthening your ability to manage and coordinate your supports over time. This includes:

• Assisting with engaging and managing multiple service providers
• Supporting plan implementation
• Monitoring service delivery and progress toward goals
• Assisting with plan reviews and adapting to changes in needs

Level 3: Specialist Support Coordination

This intensive level of support is for participants with complex needs or high-risk situations. It involves:

• Addressing barriers to plan implementation
• Coordinating across multiple service systems (e.g. health, justice, housing)
• Developing crisis and risk management strategies
• Providing specialised support to stabilise and maintain essential services

Support Coordination at SDA Homes & Services

We offer tailored Support Coordination services to help you navigate your NDIS journey with confidence and clarity. Our team is committed to working alongside you to build strong, sustainable support systems that align with your goals.

Level 1: Support Connection

We support you in understanding the key elements of your NDIS plan and assist with making your initial connections to suitable service providers, ensuring a smooth start to using your funded supports.

Level 2: Coordination of Supports

Our approach is proactive and participant-focused. We work closely with you to:

• Build and maintain a robust, personalised support network
• Coordinate and manage service bookings
• Monitor progress and outcomes aligned with your goals
• Support you through plan reviews, transitions, and any challenges that arise

At every step, we aim to empower you to gain greater independence and confidence in managing your supports.

Why Choose SDA Homes & Services for Support Coordination?

At SDA Homes & Services, we are committed to delivering Support Coordination that puts you at the centre. Here’s why participants and their families trust us:

Independent and Participant-Centred

We prioritise your goals, choices, and outcomes — with no conflict of interest in service delivery.

Skilled in Complex Plans

Our team has extensive experience supporting participants with diverse and complex NDIS plans, ensuring your supports are coordinated efficiently and effectively.

Collaborative Approach

We work closely with your family, carers, and healthcare professionals to create a unified support network that meets your unique needs.

Goal-Oriented and Outcome-Driven

We focus on long-term success by supporting you to achieve your goals, build capacity, and gain independence.

Locally Available and Responsive

Our services are available across Melbourne and surrounding suburbs, ensuring local knowledge, accessibility, and responsive support.

Start Your Journey with an SDA Homes & Services Support Coordinator

• Whether you're new to the NDIS or looking to get more from your current plan, SDA Homes & Services is here to support you every step of the way. We tailor our approach to fit your goals — not just the system.
• Call us today on 03 7036 2970
• Simply complete the enquiry form below, and one of our friendly team members will be in touch to help you get the most out of your NDIS plan.
• Let’s build a support network that works for you — starting now.